|Recommended: YesI Really Like This Property — The staff is very friendly, helpful and attentive. Rhonda made the whole process of leasing and moving very easy. The apartment and property is very clean and quiet. Thank you
Mary! We deeply appreciate your review. We're glad to hear that your leasing process has gone smooth and that you've felt welcome at the community that is your home! We'll continue to help in any way that we can. Please reach out to us at (281) 408-4707 if you have any suggestions or would like to tell us more about what you enjoy with living here! Have a great day! - The Grand Estates Woodland Management Team
|Recommended: YesMeh — I'd tell them the property staff is great but the management company and the way it is ran, is not.
Thank you for your review, Andrea. We are happy you have had great interactions with our staff. We do our best to employ happy and helpful people to meet our residents' needs. Best regards, The Grand Estates Woodland Management Team
|Recommended: YesBest Place to Live — GEW is the place to live Don't hesitate give em' a call
Hi James! We are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered a great experience. Your opinion is valuable to us and by you sharing it with us, you not only encourage our team; you give us the necessary information to be our best! - The Grand Estates Woodland Team
|Recommended: YesCooperation — Tiffany Westley gave me paperwork to remove my carpet from the tack strips to treat for bedbugs. She did not give any further explanation, I would simply like for the management office and their maintenance people to honor what they said which was that this would all be done at no cost to me and that since I’ve been here for over a year and signed a new lease, that the carpet be cleaned or replaced as I was told it would be. My children have been without carpet for almost two weeks and also have cut their feet on the tack strips.
Thank you for taking the time to post your reviews on Yelp, Facebook and here Linda. We are sincerely sorry that there was miscommunications with trying to resolve your pest problem. Here, at The Grand Estates Woodland, our team works extremely hard to provide a beautiful home to our residents, future and present. We welcome the opportunity to discuss your concerns in further detail and resolve anything that might be outstanding still. Please contact our Management Office at email@example.com regarding your review. Even better if you could come into our Office again to discuss this. Our Office hours at Mon - Sat: 8:00 am - 7:00 pm. Thank you again for working with this pest and carpet issue with us!
|Recommended: YesThe grand — The grand estates woodland is nice to live in always nice people around here and always safe for your kids to play